Back to all

NOT JUST ANOTHER CUSTOMER (Finding the Right Service Facility)

November 3, 2019

You might remember a hit TV sitcom that was set in a bar, a place where "everybody knows your name."  The idea, of course, is people feel more comfortable where they aren't just another customer among many; they're special because their relationship goes back a few years.

 

That comfortable relationship can extend to professionals you deal with, too.  Think of your accountant, your dentist, your doctor.  Most people try to stick with the same person or firm in those businesses.  They have grown to know their work over the years and they've learned to trust their professionalism, the quality of their work and their track record. 

 

Ideally, you should have that same relationship with your automotive service facility, like your friends here at Charlie's Fast Lube Perryville. You may have tried several facilities over the years until you found one that did good work at a reasonable price.  The longer your relationship with your service facility, the better the people there understand your wants and needs.

 

And you trust them to only perform repairs you really need and not try to sell you parts and services you don't. 

 

For most of us, it's a great feeling when you walk in the door and you're greeted with a smile.  That goes for us at Charlie's Fast Lube Perryville as well. That history you've established by regularly going to one facility for service and maintenance helps you feel more confident about the work they do. And, at Charlie's Fast Lube Perryville, we appreciate your loyalty as a customer.  Maybe it won't be exactly like that TV sitcom place, and maybe not "everybody knows your name." But your service advisor will, and you won't feel like you're just another customer.

Charlie's Fast Lube Perryville
701 S. Perryville Ave
Perryville, Missouri 63775
575-517-0022
http://www.charliesfastlubeperryville.com

Need Service?

Request a Quote

More articles from Charlie's Fast Lube Perryville

Not-So-Smooth Operator (Transmission Signs of Trouble)

January 19, 2025

You are heading down a flat, newly paved street when all of a sudden you feel it. Your vehicle jumps a little bit when you're accelerating and changing gears. You know it's not the surface of the road because it's smooth as silk. So what did you just feel? That kind of jumpingor grinding or sl... More

Keeping Your Cool (Coolant leak repair)

January 12, 2025

If theres one thing you should pay attention to with your vehicle, its the temperature gauge. Its the one that may say C---H (that means cold---hot). Or maybe yours has a picture of a thermometer on it and a blue and red zone. If you see the needle heading farther to the H or red area, that mea... More

Rubber Match (Tire Replacement)

January 5, 2025

A set of new tires isn't probably high on anyone's list of exciting purchases. But since your life is literally riding on them, it's probably a good idea to know when it's time for you to buy new ones. If you've been feeling your vehicle slipping more in wet weather or it takes a longer distance... More